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Services

Business intelligence and performance consultancy services

Each service can run as a defined project or fold into retained fractional support. Whichever route you take, the work starts with the decisions you need to make and ends with reporting your team can run itself.

Flagship engagement

Fractional BI & Performance Support

Senior business intelligence and performance capability on a retained, part-time basis — the analytical leadership of an in-house head of insight, at a fraction of the cost.

What you get

  • Agreed monthly days of senior BI and performance support
  • Ownership of your reporting cycle, definitions and metric catalogue
  • Dashboard build, review and iteration
  • Coaching for internal analysts and service managers

Outcomes we work towards

  • A standing rhythm of board, executive and operational reporting
  • Continuity of analytical judgement between projects and hires
  • Faster, better-evidenced decisions at management meetings

Performance Intelligence & KPI Frameworks

Translating strategy into a measurable performance framework, so every metric has an owner, a definition and a decision it informs.

What you get

  • Metric definition library and calculation logic
  • Balanced scorecard or KPI hierarchy by service area
  • Target setting, tolerance and exception rules
  • Management reporting pack design

Outcomes we work towards

  • One agreed version of each performance measure
  • Clear line of sight from frontline activity to strategic objectives
  • Reporting that prompts action rather than description

Business Intelligence & Dashboard Development

Design and delivery of dashboards and analytical models that people actually use — built around decisions, roles and operating rhythm.

What you get

  • Data model and semantic layer design
  • Executive, service and operational dashboard suites
  • Report automation and refresh scheduling
  • Adoption support, documentation and handover

Outcomes we work towards

  • Self-service reporting for managers without analyst bottlenecks
  • Consistent figures across operations, finance and quality
  • Reduced manual spreadsheet effort each month

Data Quality & Governance

Establishing trust in the numbers through practical governance: ownership, standards, validation and a route for fixing root causes.

What you get

  • Data quality assessment and issue register
  • Ownership model, standards and recording guidance
  • Automated validation and exception reporting
  • Governance forum terms of reference

Outcomes we work towards

  • Fewer disputes about whose figures are correct
  • Earlier detection of recording gaps and duplication
  • Audit and inspection readiness

Reporting Automation & Analytics Enablement

Removing repetitive reporting work and building internal capability so the improvement continues after the engagement ends.

What you get

  • Process review and automation roadmap
  • Automated data preparation and distribution
  • Training programme and analyst mentoring
  • Runbooks and handover documentation

Outcomes we work towards

  • Recurring reports produced in minutes rather than days
  • Analytical skills embedded in your own team
  • Documented, resilient reporting processes

Where we apply this

Sector context shapes every engagement

Our services are delivered with the operating models, regulation and commissioning realities of your sector in mind.

Not sure which service fits?

Tell us what your management meetings are missing and we will tell you honestly which of these five services would move the needle first.