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Using AI in Performance Reporting Without Losing Assurance

Where AI genuinely helps a reporting function, where it does not, and what governance a public sector board should expect.

6 min read  |  Management intelligence briefing

Separating the useful from the promised

AI is being offered to reporting teams as a route to instant insight. In practice its dependable value today is narrower and more operational: summarising, drafting, classifying and accelerating routine preparation.

The figures themselves still need to be derived by defined, auditable logic — not generated.

Where it currently helps

  • Drafting first-pass commentary for analyst review
  • Summarising long free-text case or complaint records
  • Classifying unstructured records into consistent categories
  • Suggesting queries and speeding up code preparation
  • Highlighting anomalies for a human to investigate

Where it should not be used unsupervised

  • Producing a published figure without derivation logic
  • Deciding statutory or regulatory classifications
  • Interpreting performance for a board without review
  • Processing personal data through unapproved services
  • Explaining a variance without access to the underlying detail

The assurance principle

Every published figure needs a named human reviewer who can explain how it was derived. AI may assist in producing the narrative around a number, but accountability for the number cannot be delegated to a model.

Controls a board should expect

Named reviewer

Required

Derivation logic

Documented

Personal data

Excluded

unless approved

Use recorded

Auditable

Questions for assurance

  • Which reporting tasks currently use AI assistance, and who approved them?
  • Is any personal or special category data leaving your environment?
  • Can each AI-assisted output be traced to a human reviewer?
  • How would you explain an AI-assisted figure to a regulator?
  • What happens when the model output and the data disagree?

Potential management response

  1. 01Define permitted and prohibited uses in a short written standard
  2. 02Require named review of every AI-assisted published output
  3. 03Keep derivation logic in code, not in prompts
  4. 04Record where AI assistance was used in the reporting process

Any figures shown are illustrative and used to demonstrate an analytical approach. They do not describe a real Coreridge Solutions client.

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